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Sprintax Returns FaQ

When should I file my Federal return?
🎯 U.S. taxpayers must file their federal income tax returns for 2025 by April 15th, 2026. 🔎 The A...
What do I do with my federal tax refund?
💡 If you receive income from IIE, it’s important to understand how your federal taxes are handled...
I received mail from the IRS, what should I do?
📫 If you have received any correspondence from the tax authorities, whether it is from the IRS co...
I don't have income from IIE, why do I need to file a tax return?
ℹ️ If IIE has initiated a Sprintax Calculus account for you on your behalf, this indicates that t...
How do I return IIE's Federal income tax refund?
ℹ️ IIE will make sure to send you an email that contains comprehensive and detailed instructions ...
Why do I owe money on my State tax return?
ℹ️ If you've reported your 1042-S form(s) from IIE on your state tax return and you owe money to ...
IRS Refund Changes: Why Paper Checks Are No Longer the Default
☝️ Starting with the 2026 tax filing season (for 2025 tax returns), the IRS is changing how it is...
How to change or reset your password
ℹ️ If you’ve forgotten your password or want to create a new one for security reasons, you can ea...
How to change your email address or add a secondary email on Sprintax
✔️ Keeping your email address up to date ensures you receive important account notifications, ver...
How to set up your 2FA
ℹ️ To keep your personal and tax information secure, Sprintax uses Two-Factor Authentication (2FA...
Understanding the Difference Between Sprintax Calculus and Sprintax Returns
💡 It’s important to know that Sprintax Calculus and Sprintax Returns are two separate platforms, ...
When do I need to use Sprintax Returns?
👉 There're usually two scenarios which you would need to use Sprintax Returns for:📌 You need to f...
What information should I have ready before I get started Sprintax Returns?
✅ Here’s a checklist of information and documents to prepare before starting your Sprintax Return...
I did not use my IIE discount code, can I have a refund?
➡️ If you forgot to enter your special IIE discount code before completing the purchase of your t...
Do I need to file a separate tax return for my IIE income?
👉 If you have income from IIE that needs to be reported on your tax return, please be aware that ...
Where can I find my IIE ID?
In case you're not aware of your IIE ID and you're not sure where to find it, we got your back! Y...
I need assistance with my Sprintax Returns account
💡 In case you require assistance with your Sprintax Returns application, here's how you can reach...